Outside Area:

• Solarium

 Swimming Pool:

• Communal pool

 Entertainment:

• Satellite TV

 Utilities:

• Electricity|Water

 Parking:

• Off road parking

 Beach:

• Short Drive

 Golf:

• Walking distance

 Supermarket:

• Short drive

 Bars & Restaurants:

• Walking distance

 Shops:

• Short drive

 Schools:

• Short drive

 Main town:

• Short drive

RENTALS - HOW TO BOOK - Rental and Sales Centre

Confirmation of your booking implies that you have read, understood and agreed to our terms and conditions.

1. PAYMENT

a booking deposit of 20% of the total cost for the duration of your stay must be paid within 7 days of confirmation of your booking. The booking deposit is non refundable in the event you cancel your reservation. In the event the owner cancels the reservation, all monies are fully refundable to you. The balance becomes due 8 weeks before arrival. The company reserves the right to re-let the accommodation if this condition is not met. For any client booking within 8 weeks of their arrival date, payment must be made in full. The submission of the client's deposit indicates acceptance of these terms and conditions, which form a part of the contract between the client and the company.

2. FORMS OF PAYMENT

All payments prior to your arrival date should be paid by
BANK TRANSFER
CASH
CHEQUE - STERLING OR EUROS.
PLEASE NOTE - English bank sterling cheques take approximately 20 days to clear. Spanish Euro cheques take approximately 3 days to clear.
PAYPAL
DEBIT/CREDIT CARD
PLEASE NOTE - Payment by Debit/Credit cards or PayPal requires an additional (4% transaction surcharge) that will be added to the payment.
All Payments made during your stay must be made in CASH (EUROS) or by DEBIT/CREDIT CARD at our office.

3. INCLUDED IN THE RENTAL

Unless otherwise stated the villa rental includes the cost of
ALL UTILITY BILLS (Electric, Water, Gas etc),
CHECK IN/CHECK OUT
POOL AND GARDEN MAINTENANCE
IRONING BOARD
ALL BED LINEN
TOWELS (NOT BEACH) PLEASE NOTE - Neither towels or any other items from the villa should be taken to the beach.
ALL VILLAS ARE FULLY FURNISHED
NOT INCLUDED IN THE RENTAL
PERSONAL TRAVEL or CANCELLATION INSURANCE
AIRPORT TRANSFERS
DEPARTURE CLEANING

4. INSURANCE

we strongly recommend that insurance is taken out against cancellation and it is strongly recommended that personal accident and medical insurance is also taken out.

5. RENTAL PERIOD

The rental period is from 16.00hrs on the day of arrival, up to 12.00pm on the day of departure. These times can be flexible subject to no other parties checking out on your arrival day or arriving on your check out day.

6. OCCUPANCY

The property is booked for normal holiday use only. The number of occupants must not exceed the maximum occupancy as stated, unless prior permission is given for a baby cot or similar. Pets/animals are not allowed except by prior consent of the owners.

7. KEYS AND DIRECTIONS TO THE PROPERTY.

Detailed instructions for key collection and directions/maps to the villa will be advised approx 8 weeks prior to the rental commencement. A representative of the Rental and Sales Centre will meet you at the Villa on your arrival to personally hand you the keys and introduce you to the property. On check out the keys will be collected by our representative. In certain cases (i.e. late arrivals or very early check outs or for regular clients) the keys can be collected from our office or the key box situated outside our Office. (Full maps from airport to our office will be supplied) This box has a combination code which we advise you of beforehand and inside the keys would be stored
Please note if you are arriving very late and are using our Private Airport Transfer Service, our driver on arrival at the villa will hand you the keys and introduce you to the property. If you are Checking Out very early you can also return the keys to our driver.
You are responsible for the keys whilst they are in your possession and for their safe return to our representative or Office.

8. CONDUCT

The hirer is responsible for taking all reasonable care of the property and its contents. The hirer shall ensure that no member of the party engages in any activity in or around the swimming pool which may cause damage or offence to the neighbours, pollution to the water or damage to the structure or filtration equipment. Disruptive behaviour caused by loud music and/or late night/early morning rowdiness will not be tolerated.
Parents with children - You are ENTIRELY responsible for the correct surveillance of infants and children in and around swimming pools - NO responsibility will be accepted for accidents occurring on the property

9. DAMAGE TO THE VILLA AND ITS CONTENTS

Except in the case of normal wear and tear the hirer will be responsible for making good any damage to the villa or its contents which has occurred due to negligence, wilful damage or irresponsible behaviour on the part of those occupying the villa or its guests.

10. GENERAL MAINTENANCE

the guests are responsible for informing the Rental and Sales Centre immediately should any maintenance problem occur at the property during their stay.

11. SERVICES

the Company neither owns nor operates any airlines, car hire companies or airport transfer companies, nursery hire, boat hire. Whilst the company takes every care in selecting all relevant parts of your holiday, the company cannot be held responsible for any injury, loss, or damage howsoever caused.

12. BUILDING/CONSTRUCTION WORK – NOISE AND POLLUTION

Unfortunately such developments are completely outside the company's control and the company does not receive advance notice of when works may commence. The company is not liable for any disruption, disturbance, inconvenience, or diminution of enjoyment of the client's holiday arising out of such building/construction work howsoever caused. In the event that we become aware prior to your holiday commencing of any major building works operating immediately adjacent to your villa which are likely to affect your vacation we will contact you as soon as possible with details of the works and offer you an alternative villa of a similar size and standard.
In the event that no suitable accommodation can be offered then a full refund of the rental will be offered. Any refund is restricted to the villa hire costs and we are not liable for any cancellation or administration charges for travel arrangements, etc

13. POWER

Properties in Spain are sometimes allotted a limited amount of electricity (3 - 6 kilowatts). Although it happens very seldom, the use of too many appliances at the same time will flip a circuit breaker and shut off the electricity. This does not mean that there has been a power failure, only that a breaker in the house has been triggered and needs to be switched back on. As in the U.S. and other European countries, the panel is often located inside the house. Please be careful to limit the simultaneous use of electrical appliances. Please also be aware that general power outages do occur. We are not liable if power is lost.

14. ACCOMMODATION AVAILABILITY

All accommodation offered is subject to availability at the time of booking. If for any reason the accommodation originally reserved is not available, the company undertakes to provide alternative accommodation of a similar size and standard. In the event that no suitable accommodation can be offered then a full refund of the rental will be offered. Any refund is restricted to the villa hire costs and we are not liable for any cancellation or administration charges for travel arrangements, etc.

15. PERSONAL/PUBLIC LIABILITY

whilst the company takes every care in selecting all relevant parts of your holiday, the company cannot be held responsible for any injury, loss, or damage howsoever caused.

16. WEBSITE ACCURACY

all information contained on our website has been compiled from up to date details and we have taken care to ensure its accuracy. There may however be occasions when an advertised facility is either modified or unavailable. Such situations may be dictated by local circumstances, necessity for maintenance, local construction work, water shortages, adverse weather, fuel shortages, power cuts, and other circumstances beyond our control. If we are advised of this, we will of course inform you as soon as possible, but we cannot be held liable in such circumstances. It is important to remember that some facilities, perhaps such as beach restaurants, water sports, water parks, or swimming pools etc. may not operate at all times of the season.

17. CANCELLATION

All cancellations of bookings must be in writing by email or post to the Rental and Sales Centre. If cancellation is more than 8 weeks before your arrival date then the deposit only will be forfeited. If cancellation is less than 8 weeks before departure, the following payment refunds apply.
6 - 8 weeks before arrival date 50% of total payment returned (deposit non-refundable)
4 - 6 weeks before arrival date 25% of total payment returned (deposit non-refundable)
0 - 4 weeks before arrival date - NO REFUND.